Mochinut

Jackie Vega 2 months ago

Omg!!! The corn dogs and drinks are so good! This is my 4th time here and i cant stop coming back! Nice plaza next to i-35. They are next to a gym and imagining spot. I would definitely recommend eveyone to check them out.

Kristen Lopez 2 months ago

Me and my family were waiting for our brunch reservations on 7/12 and decided to get one of these doughnuts while we wait, we got them. Then my husband decided he wanted a coffee and he asked the girl with long black hair what was in them. He couldn’t hear so she said “Milk” and my husband still couldn’t hear and asked one more time politely and she literally screamed at him “MILK” with the worst attitude ever. I decided to read reviews pretty much 95% of the bad reviews are about her and the customer service.

Yun sung Choi 5 months ago

Great service and the donuts are incredible. The flavors are spot on and they look almost too good to eat!

Amy Simon 7 months ago

I visited this location today with my family. I was really excited to try the mango matcha and donuts, but unfortunately, my experience was very disappointing due to the customer service. I ordered a matcha and wasn’t satisfied with the taste. I politely asked if it could be remade, and while they did remake it, the attitude was unprofessional. At one point, the cup was handed to me in a very aggressive manner, which made me uncomfortable. I went back to the counter and calmly asked if they could simply add extra ice and milk because the drink was too sweet. I was told in a rude tone that this would be “the second time” they were making it, even though I was not asking for a full remake — just a small adjustment. The staff appeared annoyed, ignored me at moments, and made me feel like I was asking for something unreasonable. I did not ask for a refund. It was never about the money. I simply wanted to enjoy the drink I paid for. As a business owner myself, I understand that customer satisfaction and respectful service are extremely important. If a customer is unhappy, offering an exchange or refund in a professional manner is standard practice. Unfortunately, the poor attitude a

Alex Lee 8 months ago

Drinks are very good but different than most places I been to, also the concept where the drink it’s like a soda can top. Food was good, the service was mid, where after the lady took my order and she seat down right by the counter and she was so zoned out on her phone that she didn’t hear me asking for help, but another girl making my drink helped me out. Would go back again for sure